Privacy Policy

1). Policies
We urge on the highest standards for secure transactions and customer information privacy since we value the trust in us.

Our privacy policy is subject to change at any time without prior notice. To make sure you are aware of any changes, please review and make sure about this policy periodically.

By visiting this website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access with our Website.
By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Policy is incorporated into and subject to the Terms of Use.

2). Collection of Information
When you use our Website, we collect and store your personal information which is given by you gradually. Our aim is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely to satisfy your needs, and to customize our Website to make experience safer and easier with us. Momentously, while procedure we collect personal information from you that we consider necessary for achieving this purpose.

In general, you can browse the Website without revealing your identity or any personal information. Once you give us your personal information, you are not anonymous to us. Wherever possible, we indicate which fields are optional and which are required. You always have the option for not providing information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behavior on our Website. We use this information to do internal research on our user's demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.

3). We use data collection devices such as "cookies" on certain pages of the Website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small identifiers sent from a web server and stored on your computer's hard drive, that help us to recognize you if you visit our website again.

Additionally, you may encounter "cookies" or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.

We collect information about your buying behaviour if you choose to buy on the Website.

We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) when you set up a free account with us.

Use and Sharing of Information
At no time will we sell your personally-identifiable data without your permission unless set forth in this Privacy Policy. The information we receive about you or from you may be used by us or shared by us with our corporate affiliates, dealers, agents, vendors and other third parties to help process your request; to comply with any law, regulation, audit or court order; to help improve our website or the products or services we offer; for research; to better understand our customers' needs; to develop new offerings; and to alert you to new products and services (of us or our business associates) in which you may be interested. We may also combine information you provide us with information about you that is available to us internally or from other sources in order to better serve you.

We do not share, sell, trade or rent your personal information to third parties for unknown reasons.

. Security
We safeguard your privacy using known security standards and procedures and comply with applicable privacy laws. Our websites combine industry-approved physical, electronic and procedural safeguards to ensure that your information is well protected throughout its life cycle in our infrastructure.

Opt-Out Policy
All our users have the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications.

Please email support@handmall.in if you no longer wish to receive any information from us.

Changes to this Privacy Policy
Our privacy policy is subject to change at any time without notice. We may change our Privacy Policy from time to time. Please review this policy periodically to make sure you are aware of any changes.

2). Returns Policy
Returns scheme provided by retailer concern in terms with which the option of restoration and/ or refund is offered by the retailer to customer. All products listed below category may not have the same returns policy. Kindly check the respective item's applicable return policy on product.

Categories
Lifestyle: Clothing (_excluding Lingerie, Innerwear, Socks and Freebies), Footwear, Eyewear, Fashion Accessories

Period:- 5 days
Conditions
You may request for a refund /replacement within 5 days of delivery, as long as it is unworn, unwashed, without stains, undamaged and with all original tags & packaging intact.

Lifestyle: Lingerie (top-wear), Sport & Fitness Equipment, Watches, Baby Care,, Footwear Accessories, Travel Accessories

Home: Home Decor, Home Furnishing, Home Improvement Tools, Household Items and Pet Supply;

Books & More: Books, Music Instruments, Office Supply, School Supply and Toys 5 days You may request for a refund / replacement within 5 days of delivery, For Lingerie (top-wear), it should be unworn, unwashed, without stains, undamaged and with all original tags & packaging intact.

Electronics: Tablets, Laptops , Cameras, Consumer Electronics, Entertainment Small, Gaming Hardware, Small Home Appliances, Personal Care Appliances, Personal Care, Health Care Appliances, Small Appliances, Computer Accessories, Mobile Accessories, Camera Accessories, Other Accessories, Computer Peripherals, Smart Home Appliances, Office Equipment, Game and Smart Wearable’s

Home: Furniture 5 days you may request for a restoration within 5 days of delivery/ installation (as applicable). Nevertheless if seller is unable to fulfill the entire process a replacement, the seller will offer a refund to you.

Electronics: Mobiles

Large Appliances: Air Conditioners, Chimneys, Water Geysers, Microwave Ovens, Televisions, Refrigerators, Dishwashers, Washing Machines, Dryers and OTG 5 days you may request for a replacement within 5 days of delivery/installation (as applicable). In certain cases where the seller is unable to process a replacement, the seller will offer a refund to you. Assistance shall be provided to troubleshoot any issues that you may face, either through online tools, over the phone, and/or through an in-person technical visit.

If a defect is determined within the 5-day period following delivery/installation, a replacement of the same model will be provided at no additional cost.

If no defect is launched within 5 days of delivery, you will be directed to a brand service Centre to intent for subsequent issues.

Open Box Deliveries: During an open box delivery, in case you encounter issues like different product received or damage on the product at the time of delivery of your product, you can request for refund as per applicable policies. In case of cash-on-delivery orders, the amount paid will be immediately returned to you.

No return request will be processed after you have accepted delivery of an order, except in cases where you have encountered manufacturing defects in an accepted product. In such cases, this category-specific replacement/return general conditions will be applicable to you.

Electronics: Mobiles - Apple, Google Tablets - Apple Laptops - Apple Smart Watches. You may request for a replacement within 5 days of delivery only if the product was received in damaged condition. In certain cases where the seller is unable to process a replacement, the seller will offer a refund to you. For all other device-related issues, please contact the brand authorized service Centre directly. Authorized Service Partner Locator:

Returns Pick-Up and Processing

In case of returns where you would like item(s) to be picked up from a different address, the address can only be changed if pick-up service is available at the new address.

During pick-up, your product will be checked for the following conditions:
Category Conditions Correct Product IMEI/ name/ image/ brand/ serial number/ article number/ bar code should match and MRP tag should be undetached and clearly visible. Complete Product All in-the-box accessories (like remote control, starter kits, instruction manuals, chargers, headphones, etc.), freebies and combos (if any) should be present. Unused Product The product should be unused, unwashed, unsoiled, without any stains and with non-tampered quality check seals/ warranty seals (wherever applicable). Before returning a Mobile/ Laptop/ Tablet, the device should be formatted and Screen Lock (Pin, Pattern or Fingerprint) must be disabled. I Cloud lock must be disabled for Apple devices. Undamaged Product The product (including SIM trays/ charging port/ headphone port, back-panel etc.) should be undamaged and without any scratches, dents, tears or holes. Undamaged Packaging Product's original packaging/ box should be undamaged.

The field executive may refuse to accept the return if any of the above conditions are not full filed.

For any products for which a refund is to be given, the refund will be processed once the returned product has been received by the seller.

3). Terms & Conditions
To avail the services offered at www.handmall.in or by any of its affiliates, you must agree to the following terms and conditions. If you visit, shop or browse at www.handmall.in you accept these conditions.

Please read the terms and conditions carefully. While using any current or future services offered by handmall.in or any of its affiliates, whether or not included in the handmall.in website, you will abide by these Terms & conditions the guidelines and conditions applicable to such service or business.

Privacy Policy
Please review our Privacy Policy, which also governs your visit to www.handmall.in, to fully understand our practices.

Terms and conditions are binding for all purchases
All orders are deemed offers for you to purchase our products. We may accept your offer by issuing a confirmatory e-mail and/or mobile confirmation of the products specified in your order. Our acceptance of each such offer is expressly subject to and conditioned on your assent to these terms and conditions of sale. No other terms and conditions will apply.

Prices
All prices posted on this website are subject to change without notice. handmall provides price protection for items during refund and returns. However, if the price of a product increases before the shipment, you shall be notified of the same. In such a scenario, the product shall be shipped based on your confirmation.. Posted prices includes all taxes and charges. In case there are any additional charges or taxes the same will be mentioned on the website.

Shipping and Handling
We will arrange for shipment of the products to you. Shipping schedules are estimates only and cannot be guaranteed. We are not liable for any delays in the shipments. Title and risk of loss and damages pass on to you upon the products delivery to you. In case reverse shipment cannot be arranged by us due to unavailability of our logistics partners, then in that case you may be requested to send such products through any available courier services.


Cancellation of Order by handmall
handmall reserves the right to refuse or cancel any order placed for a product due to any of the below reasons:

Technical issues related to pricing information.
Non-availability of the product(s).
Payment problem identified by Fraud Detection Department.

This shall be regardless of whether the order has been confirmed and/or payment been received. 100% payment shall be refunded and the User shall be informed of the same.

Note: We may put additional checks and verifications or seek more information before accepting any order. We will contact you if all or a part of your order is cancelled or if additional information is required to accept your order.

Your Account
Protection of Your Account: You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You shall be responsible for all activities that occur under your account or password.

Site Policies, Modification, and Severability
Please review our other policies. We reserve the rights to make desire changes to our website, policies, and these Terms and Conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and will not affect the validity and enforceability of any remaining conditions.